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1. Assisting with Technical Support: This could involve helping users troubleshoot technical issues, installing software, or resolving network connectivity problems. 2. Software and Hardware Maintenance: Assisting with the maintenance of computer systems, including updating software, installing patches, and ensuring hardware is functioning correctly 3. Documentation: Documenting procedures, troubleshooting steps, and system configurations to maintain a knowledge base for future reference. 4. Assisting with Projects: Supporting IT projects by performing tasks such as research, data analysis, or testing. Such as support Paperless MES project , EAM project .
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