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Customer Support Representative | UpToRM3K | Subang Jaya

RM 2,500 - RM 2,999 / Per Mon

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Job Description: Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously. Providing accurate information and resolving customer issues related to Telco products and services. Maintaining a high level of product knowledge to effectively support customer need. To meet the Key Performance Indicator (KPI) monthly. Job Requirement: Min SPM Experience with Telco Products are plus Fluent in English and Bahasa (verbal and written) Min 6 Months Experience in inbound call centre and email functions add advantage. Able to work rotational days Age Range : 18 - 45 Job Types: Full-time, Permanent, Fresh graduate Pay: RM2,400.00 - RM3,400.00 per month Benefits: Flexible schedule Opportunities for promotion Professional development Schedule: Rotational shift Supplemental Pay: Attendance bonus Commission pay Overtime pay Performance bonus Education: STM/STPM (Preferred) Experience: Customer service: 1 year (Required) Language: English (Required) Bahasa (Required)