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IT Support Specialist

RM 2,500 - RM 2,999 / Per Mon

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• Provide first-line and second-line technical support to ABU staff and members. • Install, configure, and maintain hardware, software, and network systems. • Monitor and troubleshoot network performance to ensure continuous connectivity. • Perform regular system maintenance, updates, and backups. • Support virtual meetings, webinars, and hybrid events by managing digital platforms and technologies. • Ensure IT systems are secure by implementing cybersecurity protocols and addressing vulnerabilities. • Assist in training staff on IT systems and tools to enhance digital literacy. • Manage IT assets, including hardware inventory and software licenses. • Coordinate with external vendors for the procurement and repair of IT equipment. • Document technical issues and solutions for future reference.