Customer Service cum Billing Assistant - Brickfields

Top Designers (M) Sdn Bhd is seeking a highly organised and detail-oriented Sales Admin Executive to join our dynamic team in Selayang, Kuala Lumpur. In this full-time position, you will be responsible for providing administrative support to our sales department, ensuring efficient client communication and order processing. What you'll be doing • Processing new sales leads • Receiving and processing enquiries, Sales leads, Sales orders and manage order delivery timeliness. • Coordinate and track supply operations through effective communication with warehouse, transporters and customers. • Issuing sales transaction invoices and ensure invoice accuracy. • Maintaining accurate customer records and order information in our system • Assisting with the coordination of sales-related activities and events • Receiving and processing Sales orders and manage order delivery timeliness. • To handle day to day sales administration operation related to after sales service. • Maintain clear communication with clients to ensure satisfaction and resolve any inquiries or issues. • Ensuring smooth communication between the sales and operations departments • Assist in coordinating marketing campaigns or client outreach activities, such as preparing materials for exhibitions or organizing promotional events and customer engagements. • Provide administrative support, including managing correspondence, emails and entertain walk in customers • Generates and processes new sales leads as necessary • Answers phone calls from customers and deals with problems as they arise • Takes sales information and puts it into an easily readable format • Follows up with customers to make sure that they are satisfied with a particular product • Makes sure that sales persons are on track with sales goals • Provides any necessary data or reports to the sales team • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary • Arranges appointments with clients and sales team • Acknowledges customers by responding to emails, texts, and phone calls • Updates all contact information for clients • Deals with any customer complaints and resolves the issue as necessary • Arranges travel and accommodations for any sales person that is meeting clients outside of the office • Does any necessary administrative work including filing reports or presenting sales team with necessary documents