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Telemarketing Executive

  • Full Time, onsite
  • FUJIFILM Business Innovation Malaysia SDN BHD
  • Petaling Jaya, Malaysia
RM 3,000 - RM 4,500 / month

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Job Responsibilities

  • To generate insights and Appointments/leads.
  • To achieve the talk-time/chat-time and leads target as individual as well as departmental goal.
  • To ensure campaign targets are meet by tracking call performance against target.
  • To coordinate with other inter-departments in order to satisfy customer needs and interest.
  • To ensure accurate opportunity and forecasting data is provided to FUJIFILM Business Innovation Operation Countries.
  • To ensure that all conversations held with prospects gain competitive information, create awareness, retain prospect's interest level, understand customer's needs and identifying business opportunities.
  • To work closely with FUJIFILM Business Innovation Operation Country liaison SMEs to provide market product and recognition feedback from engagements
  • To attend to any ad-hoc task assigned such as Customer Engagement & Market Insight

Qualifications & Requirements

  • Preferable 2+ years previous experience in business-to-business (B2B) phone and chat based sales, specifically software maintenance renewals.
  • Experience ideally in phone based account management sales, ideally software renewal and upsell.
  • Strong working knowledge of Microsoft Office, Oracle and Sales Force.com or similar CRM tool, is preferred.
  • Fresh grads is encourage to apply.

Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Able to start immediately?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Telemarketing: 1 year (Preferred)