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Customer Service Executive | Up To 3.4K | 16th Dec Intake / Subang Jaya

  • Full Time, onsite
  • BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD.
  • Subang Jaya, Malaysia
RM 2,400 - RM 3,400 / Per Mon

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Job Description:

  • Answering incoming calls, responding to live chat inquiries, and emails from customers related to Telco Products and services professionally and courteously.
  • Providing accurate information and resolving customer issues related to Telco products and services.
  • Maintaining a high level of product knowledge to effectively support customer need.
  • To meet the Key Performance Indicator (KPI) monthly.

Job Requirement:

  • Min SPM
  • Experience with Telco Products are plus
  • Fluent in English and Bahasa (verbal and written)
  • Min 6 Months Experience in inbound call centre and email functions add advantage.
  • Able to work rotational days
  • Age Range : 18 - 45

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,400.00 - RM3,400.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)
  • Bahasa (Required)