Customer Service Executive- Mandarin Speaker (Back End)

• Review, process, and manage various customer documents, ensuring accuracy and completeness.
• Accurately input customer information, transaction details, and other relevant data into the system.
• Assist customers through email or chat, addressing any documentation-related queries and providing necessary support.
• Organize and maintain digital and physical files, ensuring easy retrieval and compliance with company policies.
• Verify the correctness of all processed documents to maintain high standards of service and avoid errors.

Job Types: Full-time, Contract
Contract length: 5 months

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

• Monday to Friday
• Rotational shift

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)