Customer Service/Telemarketing
RM 4,000 - RM 8,000 / month
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- To efficiently handle outbound call.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of outbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Job Type: Full-time
Pay: RM4,000.00 - RM8,000.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Language:
- Mandarin (Required)
- English (Required)
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