Spare Parts Sales Manager

Responsibilities:

1. Spare Parts Sales:
- Actively promote and sell spare parts products according to company policies and sales targets.
- Establish and maintain good relationships with both new and existing customers.

2. Customer Service:
- Provide professional advice on spare parts needs and technical solutions to customers.
- Respond promptly to customer inquiries and handle complaints to ensure a high level of customer satisfaction.

3. Market Analysis:
- Conduct market research to identify potential customers and opportunities for product promotion.
- Analyze market trends, competitor activities, and pricing strategies to optimize sales performance.

4. Inventory Management:
- Coordinate with the warehouse team to manage inventory levels and ensure timely supply of needed parts.
- Monitor inventory and forecast future spare parts demand.

5. Sales Documentation Management:
- Prepare quotations, invoices, and other necessary sales documents.
- Ensure all records are accurate and comply with internal audit standards.

6. Department Collaboration:
- Work closely with internal departments, including logistics, technical support, and finance, to ensure smooth order processing and customer satisfaction.
- Attend meetings and regularly provide sales reports to management.

7. Product Knowledge:
- Stay updated with the latest products, spare parts, and related technologies in the engineering machinery industry.
- Conduct product training and demonstrations for customers as needed.

Qualifications:

- Associate degree in Sales, Marketing, Mechanical Engineering, or a related field.
- Sales experience, preferably in the engineering machinery or heavy machinery industry with experience in spare parts sales.
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple customers.
- Familiarity with CRM software and sales performance tracking tools.
- Willingness to travel for customer visits and on-site inspections.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• What is your expected Salary?
• How long is your notice period?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sparepart Sales: 3 years (Preferred)

Language:

• Mandarin (Required)

License/Certification:

• Car License (Preferred)

Willingness to travel:

• 75% (Preferred)

Expected Start Date: 12/16/2024