RFID Installer

Job purpose: Provide quality customer service, maintain good relationship with customers, familiar with the process of registering and installing RFiD and other relevant services

Job Duties:

· Familiarize with the function of RFiD, Touch ‘n Go e-wallet and other components related to them

· Register RFiD accounts for customers

· Install RFiD on the cars

· Use CRM systems to complete the installation and fitment process

· Engage with customers with excellent communication skills

· Provide accurate and complete information to customers regarding RFiD and Touch ‘n Go e-wallet (Additional information required according to region allocation)

· Clarify customer complaint and resolve the problem by selecting and explaining best solution available

· Be responsible with stocks on-hand

· Calculate stocks and write daily report using provided system

Skills and Qualifications:

· Entry-level

· No prior experience required

· Excellent communication skills

· Able to provide customer support

· Active listening and able to handle complaint

· Familiar with the usage of phone CamScaner application

· Basic computer Microsoft skills required

· Able to adapt/respond to different types of customers’ characters

· Able to multi-task and manage time effectively

· Have a mindset to always learn and improve both hard skills an soft skills

Job Types: Full-time, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Cell phone reimbursement
• Meal allowance
• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Signing bonus
• Yearly bonus

Education:

• STM/STPM (Preferred)