Employee Success Advisor

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: You’re a strong team player who is passionate about providing an exceptional HR experience to our business. At Access we call HR, Employee Success. You’ll answer queries from employees and leaders, all whilst driving process improvements across the Employee Success (ES) function. There will also be time to work on a project basis directly with the Business Partners. We expect that you’ll enjoy being a proactive change agent; continuously reviewing how we can learn from our experiences; making things better, every day. You will be experienced in a diverse range of employee relations case management, including performance management, absences, grievance and disciplinary issues. But you’re your Advisory hat on, you’ll always look at driving high performance through leaders and employees. Day-to-day, you will: ES Operations & Compliance . Manage day-to-day HR operations, ensuring compliance with local labor laws and company policies. · Administer employee lifecycle processes, including onboarding, performance reviews, and offboarding. · Support and ensure adherence to ES policies, processes, and governance frameworks. Data-Driven Decision Making · Analyse and interpret ES data to provide actionable insights for workforce planning, talent acquisition, and retention strategies. · Monitor ES metrics (e.g., turnover rates, time-to-hire, and employee engagement scores) and present regular reports to stakeholders. · Partner with the leadership team to forecast and manage workforce costs effectively. Learning & Development (L&D) · Collaborate with leaders to assess skill gaps and design targeted training programs. · Coordinate and deliver L&D initiatives, ensuring alignment with organizational goals. · Evaluate the effectiveness of training programs using data-driven methods and recommend improvements. · Support leadership development programs to build capabilities across teams. · Act as a trusted adviser to leaders and provide general guidance and support; · Success will be contributing to the overall Employee Success team and assisting with achieving the overall objectives for the People Plan; Your skills and experiences might also include: · Analytical thinking and a metrics-driven mindset. · Strong organisational and multitasking abilities. · Proactive approach to identifying and solving problems. · Ability to work collaboratively across teams and functions. · Strong analytical skills with experience working on HR metrics and reporting tools. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.