Manager - Commercial, KAM, VM Healthcare
Salary undisclosed
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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Accountable
- Serve as the focal point of contact for the Key Accounts assigned, develop and maintain strategic/operational multi-level relationships.
- Be the point of liaison with the Key Accounts on all business-related matters pertaining to the overall business growth, including identification of potential new business opportunities, RFQ/RFI management, contractual agreement and service level performance.
- Develop Key Account Development Plan including mapping out client’s value chain, our competitive landscape, account penetration strategy, customer relationship matrix and our value selling propositions.
- Prepare annual Key Account budget with close monitoring to meet or exceed plan.
- Manage client’s service escalations and work jointly with internal stakeholders for effective issue resolution.
- Support the implementation of new business won.
- Organize Business Reviews and Workshops with clients as required.
Responsible
- Achieve sustainable growth in terms of volume, revenue and GP.
- Update CRM SalesCloud to reflect the latest Customer profile, Account Development Plan, pipelines and results.
- Manage account receivables and meet overdue targets.
- Degree holder or equivalent industry specific qualification.
- Preferably at least 3 to 4 years of relevant commercial experience in international transportation and logistics industry.
- Strong business acumen with the ability to influence outcomes across multiple products and locations.
- Excellent interpersonal skills and commercial negotiation experience.
- Effective communication and presentation skills.
- Excellent financial and process analytical skills.
- Good listening and moderation skills.
- Excellent command of spoken and written English.