Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Contact Centre Advisor - Cantonese Speaking (Support to HK) Up to RM4500

RM 3,500 - RM 4,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

WORK LOCATION: CYBERJAYA
Monday – Friday (If business required, may work on Saturday once a month – pay as OT rate/Transport Claimable)
8.30am– 5.30pm / 10am – 7pm

Key Responsibilities: Hotline Operation

  • Handles inbound calls on customer enquiries and complaints regarding all activities in business process such as policy, membership issues/dispute, rewards points and health device issues.
  • Reports problems, potential crisis and complaint to different layers of Team for service improvement.
  • Provide comprehensive solution to customers/agents and executes empowerment guideline.
  • Makes outbound call to customers/agents for follow-up cases.
  • Monitor pending cases.
  • Manages the long pending cases and report to team manager

Job Requirements:

  • Preferably candidates with Diploma and with at least 2 years of working experience in call centres
  • SPM holders with at least 3 years of working experience in call centres
  • Basic insurance knowledge would be definitely an advantage.
  • Customer-orientated with good interpersonal and communication skills.
  • Strong and proven problem solving skills.
  • Service-oriented and positive mindset
  • Proficient in both spoken and written English and Cantonese

Remuneration Package:

  • Basic is up to RM4,300 depend on experience and qualification
  • RM450 transportation allowance (fixed)
  • RM300 Language allowance (fixed)
  • Insurance & Medical Coverage including dependent (based on Job Function Level)
  • 18 days Annual Leave
  • 1 day birthday Leave
  • 14 days Medical Leave
  • Follow HK Public Holiday
  • 16% Employer EPF
  • OT Claimable / Meal Allowance
  • Dental & Optical RM800 per annum
  • Performance bonus
  • Salary review

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • Can speak Cantonese?

Language:

  • and write Mandarin (Required)
Similar Jobs

1d ago

Customer Support
Hannan Recruitment
H
Petaling Jaya, Malaysia

Full Time, onsite, onsite

RM 4,200 / month