Customer Service

RM 1,700 - RM 2,000 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original

Simplified

Job Description

Handle customer inquiry via telephone, email and social media (IG, Facebook & TikTok) to provide information and assistance.
To perform outbound calls to follow up on customers enquiries and to provide resolutions or update.
Addressing and resolving customer’s complaints in a professional manner.
Assist customer via online and offline in locating the desired to purchase the item.
To provide accurate information and updates to consumers.
Informing customers of any promotions to encourage the purchase and increase the sales.
Maintaining an in-depth knowledge of boutique items to provide advice and recommendations as needed
Multi-tasking and detailed oriented person with great coordination skills.
Work well in team and independently.

Required Skills and Experiences:

Minimum Diploma/Degree holders with at least 1 year of administration or customer service experience.
Fresh Graduates are welcome to apply.
Excellent command of spoken and written in English and Bahasa Malaysia.
Personality – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
Customer service skills – Attentiveness, empathy, patience and consistency
Analytical thinking – solving skills
The ability to work in a fast-paced environment.
Have basic knowledge in computer skills.
Can work well under pressure.
Can work on weekend
Applicants must be willing to work at Putra Heights, Subang Jaya (10-mins by walking from Putra Heights LRT Station)