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Front Desk Associate / Receptionist

RM 1,500 - RM 1,700 / Per Mon

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Company : Muscle Hub

Life’s too short for boring jobs. Come join the Muscle Hub crew - where the vibe is always electric!

  • Free gym membership

Location : Cyberjaya

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About Us:

We are a state-of-the-art fitness facility dedicated to helping individuals achieve their health and fitness goals in a friendly and professional environment.

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Job Description:

We are seeking a friendly and motivated Front Desk Associate to be the first point of contact for our gym members and visitors. The ideal candidate will ensure a positive experience for all guests while handling front desk responsibilities efficiently.

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Key Responsibilities:

  • Greet and welcome members and guests with a friendly attitude.
  • Manage check-ins, memberships, and payments.
  • Respond to member inquiries.
  • Maintain a clean and organized front desk and lobby area.
  • Promote gym services, memberships, and merchandise.
  • Handle member complaints or escalate them to management when needed.

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Qualifications:

  • Excellent customer service and communication skills.
  • Basic computer skills and familiarity with gym management software (training provided).
  • Ability to multitask in a fast-paced environment.
  • Prior experience in customer service, hospitality, or a gym environment is a plus.
  • Must be punctual, reliable, and have a professional appearance.

Job Type: Full-time

Pay: RM1,500.00 - RM1,700.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 2 years (Required)