Front Desk Associate / Receptionist
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Company : Muscle Hub
Life’s too short for boring jobs. Come join the Muscle Hub crew - where the vibe is always electric!
- Free gym membership
Location : Cyberjaya
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About Us:
We are a state-of-the-art fitness facility dedicated to helping individuals achieve their health and fitness goals in a friendly and professional environment.
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Job Description:
We are seeking a friendly and motivated Front Desk Associate to be the first point of contact for our gym members and visitors. The ideal candidate will ensure a positive experience for all guests while handling front desk responsibilities efficiently.
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Key Responsibilities:
- Greet and welcome members and guests with a friendly attitude.
- Manage check-ins, memberships, and payments.
- Respond to member inquiries.
- Maintain a clean and organized front desk and lobby area.
- Promote gym services, memberships, and merchandise.
- Handle member complaints or escalate them to management when needed.
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Qualifications:
- Excellent customer service and communication skills.
- Basic computer skills and familiarity with gym management software (training provided).
- Ability to multitask in a fast-paced environment.
- Prior experience in customer service, hospitality, or a gym environment is a plus.
- Must be punctual, reliable, and have a professional appearance.
Job Type: Full-time
Pay: RM1,500.00 - RM1,700.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Overtime pay
Education:
- STM/STPM (Required)
Experience:
- Customer service: 2 years (Required)