Epicareer Might not Working Properly
Learn More
H

Customer Relations (Telemarketing)

RM 2,000 - RM 3,000 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Overview:

Build and maintain strong customer relationships. Address concerns, collaborate with teams, and ensure customer satisfaction.

Responsibilities:

*Enhance customer satisfaction and retention.

*Act as a link between customers and internal teams.

*Meet daily calls KPI.

*Identify up-selling opportunities. (Commission base)

*Analyze feedback for improvements.

*Monitor accounts and ensure accurate billing.

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Retention bonus
  • Yearly bonus

Ability to commute/relocate:

  • Cyberjaya: Reliably commute or planning to relocate before starting work (Preferred)

Expected Start Date: 01/01/2025