Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

ASSISTANT MANAGER, CUSTOMER SERVICE

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
Job Responsibilities

    • To attend and handle all customers/purchasers’ complaints/enquiries and ensure that the enquiries and complaints are resolved.
    • Keep records of customer interactions, transactions, comments, and complaints.
    • Handle customer inquiries, complaints, and feedback with empathy and professionalism, whilst establishing effective communication channels with customers.
    • To assist on preparing guidelines for key collections, review notice of VP and any other forms and documentations for compliance.
    • To coordinate/liaise with inter-departments i.e. Project, Marketing & Sales, Sales Admin (Credit Control) and Property Management related matters, defect rectification and take follow-up actions in a timely manner.
    • Execute and manage the complete vacant possession (VP) processes from preparation (before VP) to key collection.
    • Brief customers on the handover process, including the registration in the Handover Vacant Possession (VP) Apps, property handover, checklist, and the handover kit.
    • Coordination of defect rectification works to ensure that all filed defects are rectified on time.
    • Confidently represent the company in all interactions and promote a positive impression to purchasers and attend enquiries courtesy.
    • Any other duty and when assigned from time to time.

Job Requirements

    • Candidate must possess at least a Diploma/Degree in Property Management/Public Relations/Mass Communication or any other related qualifications.
    • Minimum 5 years relevant experience, preferably in Property Development/Customer Service/Hospitality industry.
    • Proven experience as a customer service representative or a similar role.
    • Excellent communication skills, both verbal and written.
    • Strong problem-solving skills and ability to work under pressure.
    • Proficient in using computer applications and software.
    • Ability to multitask and prioritize tasks effectively.
    • Strong interpersonal skills and ability to build rapport with customers.
    • Attention to detail and accuracy in work.
    • Flexible and mobile, able to travel to site when needed.

Interested candidates who are passionate and able to deliver outstanding performance to grow toward greater heights with us are welcomed to send your resume to
[email protected]

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