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IT EXECUTIVE

RM 1,895 - RM 5,812 / Per Mon

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Job Responsibilities:

1. Provide IT Support Across Departments: Offer technical assistance to various departments, ensuring IT resources are available and operational.

2. IT Problem Resolution: Serve as a point of contact for IT-related issues within the organization, ensuring swift resolution to minimize downtime.

3. Enhance Organizational IT Processes: Identify and implement improvements in the organization’s IT processes to boost productivity and collaboration.

4. Manage IT Helpdesk and Support Services: Oversee and ensuring timely support for employees across all departments.

5. Support Business Continuity: Implement disaster recovery and business continuity plans, ensuring minimal disruption during IT system failures.

6. Monitor IT Resource Utilization: Track and analyze the use of IT resources across the organization to ensure optimal performance and avoid resource bottlenecks.

7. Maintain Hardware and Software Inventory: Keep an inventory of all IT assets, ensuring timely updates, replacements, and ensuring the availability of necessary tools for staff.

8. Ensure Compliance and Security for All Users: Manage security protocols across the organization to protect sensitive information and ensure compliance with industry regulations (e.g., data protection laws).

9. Document Writing : Ability to document IT processes, policies, and system configurations clearly for internal and external requirement.

10. Collaborate with Leadership: Regularly update senior management on the status of IT initiatives, security risks, and infrastructure improvements that impact organizational goals.

Requirement:

1. Education: Minimum Diploma/Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.

2. Experience: At least 1 year of experience in a relevant IT field.

3. IT Security: Strong knowledge of IT security protocols, firewalls, encryption, and vulnerability management.

4. Software Systems: Familiarity with deploying and managing ERP, CRM, and other enterprise software systems.

5. Operating Systems: Proficiency in maintaining and troubleshooting operating systems (e.g., Windows, Linux).

6. Development Tools: Familiarity with software development tools, version control systems, and development frameworks.

7. Data Management: Knowledge of data storage, backup systems, and data protection strategies.

8. Networking: Understanding of networking concepts and protocols, including LAN, WAN, and VPNs, with troubleshooting skills.

9. Budgeting: Experience in developing and managing IT budgets, ensuring effective resource allocation.

10. Decision-Making: Ability to make informed decisions under pressure that align with business objectives.

11. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Job Type: Full-time

Pay: RM1,895.49 - RM5,812.57 per month

Benefits:

  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay