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Jobs or company...

IT Supports Officer

Salary undisclosed

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Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Company Overview

AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 8 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore & Vietnam).

History

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 26 offices across 8 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

To manage its ever growing business entities, AusEd, SchoolEd and Bond and Forsyth now comes under the one name, AUG.

AUG is renowned as a reputable, trustworthy, caring and professional education placement centre. With more than 25 years experience in providing the highest quality advice to students in carving their educational paths, AUG has always taken fresh and innovative approaches in its service. The company acts as a liaison between students and their preferred education providers to ease the entire process of studying overseas. Staff members are always abreast of changes in the international education industry which means students get the most accurate advice from our team. AUG stresses on the importance for students to align their career goals with the right course and the right institution by understanding the processes and procedures of getting an institution placement.

The company is staffed by a team of dedicated, friendly, multilingual, caring and responsible staff members with comprehensive knowledge about studying in Australia, Malaysia, Singapore, Switzerland, The UK, and The USA. The company is constantly exceeding the expectations of students, their families and other business partners through the provision of outstanding customer service.


Drop us your resume at [email protected]


Position: IT Support Officer

(Location: Subang Jaya)

Roles & Responsibilities:

  • To manage software/ hardware trouble-shooting and technical supports for AUG staffs;
  • To plan, implementing, and manage IT service contracts;
  • To plan, implementing, and manage IT purchase;
  • To enhance, maintain & support existing system for all Malaysia Offices;
  • To upkeep existing AUG’s IT manual;
  • To implement and thereafter manage back-up (online and offline) system for AUG staffs
  • To keep update on new technology with provides recommendation to management on adapt with current operations;
  • To monitor all IT inventories and accounts; such as Domains, Phone bills, Server, etc
  • To assist marketing team to blast marketing email using blast platform;
  • To assist on any other daily task on matter related to IT or Technology assigned by Senior/ Manager
Requirements:
  • Candidate must possess at least Professional Certificate, Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Computer Science / Information Technology or equivalent;
  • No work experience required;
  • Preferably entry level specialized in IT / Computer – Hardware / Software / Networking or equivalent;
  • Competent in general Microsoft products;
  • Hands-on experience in administering networking;
  • Possess good analytical and problem-solving skills;
  • Able to handle and manage multiple tasks and projects;
  • Understand current trends in hardware / software market.
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