Senior Coordinator - Sales Operations

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

• Manage monthly delivery of key reports to the District Sales Manager.
• Manage weekly sales meetings, as directed by the District Sales Manager.
• Organize sales events to drive existing and new customer engagement.
• Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
• Manage company visitors and arrange meeting schedules with sales team.
• Deliver qualified sales leads to the team.
• Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
• Provide rates and pricing support.
• Attend training & development sessions to understand the requirements of Sales.
• Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
• Update CRM and ensure data integrity measurements are met for the branch.
• Take on additional assignments, as required, in support of company needs.

To be the most effective in this position we are looking for the following skills and experience:

• Candidate must possess at least a Diploma, Bachelor's Degree or equivalent.
• Proficient with data and data analysis using Excel and other tools.
• Aptitude and desire to learn Sales fundamentals and processes.
• Passion to drive and support a team toward winning results.
• Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
• Outstanding problem solving, organizational, and interpersonal skills.
• Confidence to make decisions in response to changing conditions.
• Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
• Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.
• Ability to influence others to action.
• Ability to independently apply creativity and problem-solving skills to achieve results.
• Ability to work productively both individually and in a team environment.
• Ability to work off-site for local events.
• Oral and written proficiency in the English language.
• Flexibility to take on additional tasks as requested.

Expeditors offers excellent benefits:

• Group Medical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus