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Online Customer Service - Fresh Grad
Salary undisclosed
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Company Overview:
We are representing our well known Telecommunication Company which offering a wide range of mobile plans and services to meet the needs of its customers, these includes Postpaid, Prepaid, and Broadband services to customers nationwide.
Job Descriptions
- Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.
- Provide detailed product information and address customer inquiries effectively.
- Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.
- Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
- Exhibit resilience and an openness to feedback for continuous self-improvement.
- Collaborate with the marketing team by actively participating in various promotional campaigns.
- Execute campaign-specific tasks, including product launches and special offers, as requested.
Job Types: Full-time, Contract
Contract length: 3 months
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Commission pay
- Overtime pay
Education:
- STM/STPM (Preferred)
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