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IT Support - HelpDesk (Fresh Graduate)
RM 2,600 - RM 3,400 / month
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Position : IT Helpdesk (System Administrator)
Salary : RM 2,600 – RM 3,400
: RM 100 Monthly Transportation
: RM 200 KPI’s (Based on quarterly performance)
Location : PJ Trade Centre, Damansara Perdana
Working Hours : Monday - Friday (9am – 6pm) - *Follow Singapore working calendar (Compensate replacement off-day OR compensate based on salary)
Responsibilities:
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.
Requirements:
- Fresh graduate are encouraged to apply
- Min 1 year in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
Job Type: Permanent
Pay: RM2,600.00 - RM3,400.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Attendance bonus
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT Helpdesk: 1 year (Preferred)
Language:
- Mandarin (Preferred)
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