Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Admin Cum Customer Service Assistant

RM 2,500 - RM 3,500 / Per Mon
Original
Simplified

Customer Service

We are for a young and energetic Customer Service Assistant plays a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clients. This position involves providing exceptional service and support to customers, addressing inquiries, resolving issues, and promoting a positive brand image. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach. They will collaborate with internal and external teams to meet the company's goals and ensure adherence to organizational policies and procedures.

What will you be expected to do?

  • Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
  • Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
  • Identify and assess customer needs to provide appropriate solutions and recommendations.
  • Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  • Stay updated on product knowledge, industry trends, and company updates to better assist customers
  • Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues.
  • Check and prepare customer DO and Invoice & arrange for delivery

What we are looking for?

  • Required language(s): English, Bahasa Malaysia, Mandarin speaker are an advantage but optional
  • Candidate must possess at least a SPM / Diploma or above
  • You would have minimum 1-2 years' experience in related fields
  • Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage
  • You have proven experience in customer service & internal sales
  • You would have excellent communication skills & problem solving skills
  • You are able to understand and communicate well with mandarin-speaking customers.
  • You have great time management in multi-tasking and managing additional projects
  • You are a fast learner, independent worker, and a joyful team member

    *Only shortlisted candidates will be contacted

  • Working hours : 8.30am-5.30pm, (Mon - Fri)
  • EFP/Sosco
  • Work life balance & Nice Working Environment
  • Young and Passionate Team
  • Full time position available
  • Outstanding career growth & Development opportunities
  • Training and guidance on job training will be provided
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