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Guest Experience Officer

  • Full Time, onsite
  • ICONIC PENANG SDN BHD (ICONIC MARJORIE HOTEL)
  • Bayan Lepas, Malaysia
Salary undisclosed

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Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.