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Lead - SQMS (Japanese Speaker)

  • Full Time, onsite
  • Sutherland Global Services Malaysia Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 6,000 - RM 7,999 / Per Mon

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- Oversee and manage performance and service quality to guarantee customer satisfaction. - Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. - Relay important information in the form of timely and accurate reports. - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.