Sales Manager (Proactive/Reactive)

- Effectively execute sales activities to maximize room business opportunities in the corporate market. - To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts. - To ensure Le Meridien Petaling Jaya Hotel is the preferred hotel for corporate FIT, government / diplomatic FIT, and events business in Petaling Jaya. To convert businesses from Kuala Lumpur. - Ensures that all site visits conducted and handled in the most professional manner and effectively. - To attend daily morning sales briefing. - To effectively utilize the standard forms and letters, and presented in the most professional manner. - To maintain an effective account and account management through Opera and to be fully competent with operating Opera Sales and Catering system. - To ensure that all data input in the Opera Sales and Catering is accurate and updated. - Traces on accounts and bookings are logged into Opera Sales and Catering daily and ensures that traces are acted upon timely and thoroughly. - Maintains all client and event files accordingly to the standards required. - To assist with incoming telephone calls within the department. - To be constantly aware of Le Meridien Petaling Jaya Hotel’s occupancy and average rate. - Fully competent with providing clients with hassle-free experience. - Full capable of rate negotiation and room block reviews through effective analysis of programme and client history. - To work closely with all clients in providing recommendations to ensure that all programme are handled professionally. - Full capable in handling and solving problems arising from client.