PRICING MANAGER (Used Car)
RM 8,000 - RM 12,000 / Per Mon
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JOB RESPONSIBILITIES:
Pricing and Evaluation
- Analyze and determine the value of vehicles accurately
- Ensure that purchased vehicles can be resold at a profit and allocated to Retail with profitability
- Provide competitive pricing based on accurate information from inquiries
- Identify cars accurately by brand, model, variant, and model changes(inspection)
- Gather information on the new car market, including stock availability, discounts, and news about model changes
- Study and analyze trends in the used car market
Team Supervision and Support
- Lead, motivate, and support a team of inspectors & retail to achieve individual and team sales targets
- Monitor team performance and provide regular feedback
- Conduct regular team meetings to discuss performance, share updates, and address any issues
Sales and Customer Service
- Develop and implement strategies to maximize sales and customer satisfaction
- Handle escalated customer calls and resolve issues promptly
- Ensure the team follows a customer-centric approach and adheres to the highest standards of customer service
Training and Development
- Conduct training sessions for new hires (on existing process flow) and ongoing training for existing team members
- Identify skill gaps and provide targeted coaching to improve performance
- Keep the team updated with new product information, sales techniques, and industry trends
Reporting and Analysis
- Track and analyze key performance metrics, such as call volume, conversion rates, and sales figures
- Prepare and present regular reports to management on team performance and areas for improvement
- Use data to identify trends and develop strategies to enhance team effectiveness
Process Improvement
- Develop, monitor and enforce the SOP for the processes within the used car department
- Collaborate with other departments to streamline processes and improve overall business operations.
Compliance and Quality Assurance
- Ensure the team adheres to all company policies, industry regulations, and quality standards
- Conduct regular call monitoring and quality assessments
- Address any compliance issues promptly and implement corrective actions
JOB REQUIREMENTS:
- Minimum bachelor’s degree in in Business Administration, Marketing, Automotive Management, or related field
- Minimum 5 years’ experience in Automotive Industry specifically in the used car market
- Familiar with new car market supplies, offer, discount factor will be an added advantage
- At least 2 years in a supervisory or team lead role with strong leadership and motivational skills
- Ability to analyze data, manage multiple priorities and make strategic decisions within fast paced environments
- Excellent communication and interpersonal skills
Job Type: Full-time
Pay: RM8,000.00 - RM12,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (Required)
Experience:
- used car market: 5 years (Required)
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