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PRICING MANAGER (Used Car)

RM 8,000 - RM 12,000 / Per Mon

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JOB RESPONSIBILITIES:

Pricing and Evaluation

  • Analyze and determine the value of vehicles accurately
  • Ensure that purchased vehicles can be resold at a profit and allocated to Retail with profitability
  • Provide competitive pricing based on accurate information from inquiries
  • Identify cars accurately by brand, model, variant, and model changes(inspection)
  • Gather information on the new car market, including stock availability, discounts, and news about model changes
  • Study and analyze trends in the used car market

Team Supervision and Support

  • Lead, motivate, and support a team of inspectors & retail to achieve individual and team sales targets
  • Monitor team performance and provide regular feedback
  • Conduct regular team meetings to discuss performance, share updates, and address any issues

Sales and Customer Service

  • Develop and implement strategies to maximize sales and customer satisfaction
  • Handle escalated customer calls and resolve issues promptly
  • Ensure the team follows a customer-centric approach and adheres to the highest standards of customer service

Training and Development

  • Conduct training sessions for new hires (on existing process flow) and ongoing training for existing team members
  • Identify skill gaps and provide targeted coaching to improve performance
  • Keep the team updated with new product information, sales techniques, and industry trends

Reporting and Analysis

  • Track and analyze key performance metrics, such as call volume, conversion rates, and sales figures
  • Prepare and present regular reports to management on team performance and areas for improvement
  • Use data to identify trends and develop strategies to enhance team effectiveness

Process Improvement

  • Develop, monitor and enforce the SOP for the processes within the used car department
  • Collaborate with other departments to streamline processes and improve overall business operations.

Compliance and Quality Assurance

  • Ensure the team adheres to all company policies, industry regulations, and quality standards
  • Conduct regular call monitoring and quality assessments
  • Address any compliance issues promptly and implement corrective actions

JOB REQUIREMENTS:

  • Minimum bachelor’s degree in in Business Administration, Marketing, Automotive Management, or related field
  • Minimum 5 years’ experience in Automotive Industry specifically in the used car market
  • Familiar with new car market supplies, offer, discount factor will be an added advantage
  • At least 2 years in a supervisory or team lead role with strong leadership and motivational skills
  • Ability to analyze data, manage multiple priorities and make strategic decisions within fast paced environments
  • Excellent communication and interpersonal skills

Job Type: Full-time

Pay: RM8,000.00 - RM12,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Dental insurance
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Required)

Experience:

  • used car market: 5 years (Required)