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SERVICE ADVISOR

  • Full Time, onsite
  • SMART AUTOCARE GARAGE BUKIT MERTAJAM SDN BHD
  • Kuala Lumpur, Malaysia
RM 2,000 - RM 2,500 / month

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  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership’s workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)