Sales Consultant

Key Responsibilities

Sales and Customer Interaction

• Engage with customers to understand their needs and preferences.
• Recommend suitable furniture solutions based on style, budget, and functionality.
• Demonstrate product features, quality, and benefits effectively.
• Meet or exceed individual and team sales targets.

Product Knowledge

• Maintain comprehensive knowledge of the furniture range, materials, and styles.
• Stay updated on the latest trends in home and office furniture.
• Advise customers on care and maintenance of furniture.

Customer Service

• Provide exceptional after-sales service and resolve any customer inquiries or complaints.
• Follow up with customers regarding deliveries, product updates, and special orders.

Sales Operations

• Process sales transactions accurately using the POS system.
• Maintain accurate records of customer purchases and sales activity.
• Assist in managing stock levels and visual merchandising displays.

Showroom Maintenance

• Ensure the showroom is clean, organized, and visually appealing to customers.
• Rearrange and display furniture as needed to highlight key products and promotions.

Collaboration

• Work closely with the team and managers to achieve store goals.
• Support marketing efforts by promoting sales events, discounts, and new arrivals.

Requirements

• Proven experience in retail sales, preferably in furniture or a related industry.
• Strong interpersonal and communication skills.
• Ability to understand customer needs and provide tailored recommendations.
• Knowledge of interior design principles (preferred but not mandatory).
• Proficiency in using POS systems and basic computer skills.
• Goal-oriented with a track record of achieving sales targets.
• Ability to work flexible hours, including weekends and public holidays.
• Physically able to stand for long periods and assist with furniture displays.
• Fresh graduates are encouraged to apply.

Benefits

• Competitive base salary + commission on sales
• Incentive programs for achieving sales targets
• Opportunities for career growth and development
• Employee discounts on furniture products
• Supportive and dynamic work environment
• EPF & SOCSO
• Annual Leave