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Network Quality Control Officer (Mandarin Speaker)

RM 2,800 - RM 3,800 / Per Mon


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  • Tracking delivery performance metrics such as delivery times, success rates, customers satisfaction to identify area for improvement
  • Inspect completed work and/or work in progress to determine whether the work meets specifications and plan requirements
  • Identifying bottlenecks or inefficiencies in the parcel delivery process
  • Note and report on work that does not meet requirements to Network QC Supervisors
  • Educate couriers on the required standards
  • Work with senior managers to identify approaches and methods to improve overall quality.
  • Coordinate the dispatch of delivery tasks, track parcel movement, and conduct statistical analysis of service tasks, tracking their progress and analyzing service incidents such as lost or damaged parcels Responsibilities
  • Mandarin speaking candidate Only
  • Bachelor's degree or above or equivalent in related fields
  • 1 years of experience in Express, Logistic or other related businesses
  • Proficiency skills at MS. Office, especially Excel and PowerPoint
  • Ability to communicate and collaborate well with related team
  • Willing to work 6 days per week ( Saturday - Work From Home )
  • Insurance coverage
  • EPF,SOCSO,EIS
  • Annual Leave & Public Holidays