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- Identify prospects' needs, clarify information, and research issues, and provide suitable class packages.
- Advise and serve prospects effectively.
- Assist prospects in finding what they need.
- Handle customer complaints or escalate them to management when necessary.
- Provide prospects with information about products and services.
- Follow up on prospect calls as needed.
- Offer information on pricing and product availability, and work towards closing deals.
- Achieve weekly sales targets.
- Conduct live promotions.
- Organize school tours for promotion and registration.
- Document all call information according to standard operating procedures.
- Submit activity and results reports, including weekly, monthly, and annual territory analyses, to keep management informed.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Candidates are required to possess a minimum of SPM, STPM, Certificate, or Diploma qualifications;
- A minimum of one year of experience in a sales-related role;
- Be a team player with a mature personality and the ability to work independently under pressure;
- A strong customer focus, along with excellent interpersonal and communication skills, is essential, as the candidate must be able to engage effectively with individuals at all organizational levels;
- Proficiency in English at an intermediate level is required;
- Seek a stable and permanent employment opportunity.
- Career Growth Opportunities
- Performance Bonuses
- Medical Allowance
- Salary Increments Based on Performance
- Employee Provident Fund (EPF)
- Social Security Organization (SOCSO)
- Annual Leave
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