Operations Assistant
Salary undisclosed
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Location – Pavilion Damansara Heights, Kuala Lumpur
Position - Operations Assistant
Job Type - Permanent Position (Full Time)
Work Mode – Onsite (Mon – Fri)
Shift – Regular
Job Description
- Handling customer inquiries and providing assistance: The contact center team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes.
- Resolving customer complaints and escalations: The contact center team addresses customer complaints, investigates issues, and works towards resolving them in a timely and satisfactory manner.
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