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E Commerce Assistant Manager (Quality Assurance)

  • Full Time, onsite
  • Samsung SDS Asia Pacific Pte Ltd
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Responsibilities:

  • Understand site structure & customer journey in both Online Store, Employee Purchase Portal (EPP) and marketplaces (eg. Lazada, Shopee, etc.).
  • Understand of promotion running daily/weekly/monthly basis by align with onsite operation team.
  • Run end to end full cycle Quality Control testing in frontend site in both Online Store and EPP including promo code, making sure promotions are working as expected till payment & order placing.
  • Monitor banners, components, product image, CTA link, page loading etc on frontend in both E store and EPP and report to online team.
  • Monitor price on each site including discount price & special price.

Requirements:

  • Candidate must possess diploma/degree in information technology.
  • Minimum 3 years working experience on Online Stores or marketplaces.
  • Prefer candidates with working experience related to eCommerce industry.
  • Must be detailed oriented, good follow up and strong communication skills.
  • Understanding of customer journey and experience in UI/UX will be a plus point.
  • Ability to write test script for automation testing is a plus.
  • Candidate must be willing to work at KL Eco City, fully work in office.
  • Interested candidate may also send in application to [email protected].
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