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IT/Software Support Specialist

Salary undisclosed

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Job Highlights:

  • Friendly SME-style working environment
  • Opportunity to work with interesting advanced business software for SME businesses
  • Annual bonus and opportunities for overseas trips

Job Description:

Job Responsibilities:

  • Provide application support and training for clients.
  • Perform Level 2 application support.
  • Investigate problems, including identification, root cause analysis, solution definition, development, and implementation.
  • Understand system design and provide impact analysis for any changes.
  • Conduct application health checks and monitoring.

Job Requirements:

  • 2-3 years of experience in POS System Software Support or Accounting System Software Support.
  • Strong knowledge of POS System Software or Accounting Software.
  • Technical knowledge of computer networking.
  • Pleasant personality with excellent communication and interpersonal skills.
  • Proactive team player.
  • Ability to collaborate effectively with cross-border colleagues.
  • Willingness to work rotational shifts or overtime (OT claimable).