Business Development Manager I BPO & RPO

About Us:

We are a leading provider of Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) solutions, committed to delivering tailored services that drive efficiency and growth for our clients. We are seeking a results-oriented Business Development Manager with proven expertise in client management and a deep understanding of the BPO and RPO landscape.

What will you do:

• Client Acquisition & Management
• Identify, prospect, and onboard new clients in the BPO and RPO sectors.
• Independently manage and nurture client relationships, ensuring a thorough understanding of their business needs and objectives.
• Develop and deliver customized solutions to meet client requirements.
  
• Business Development Strategy
• Formulate and execute business development strategies to achieve sales targets and expand market presence.
• Conduct market research to identify emerging opportunities and competitive trends.
• Build and maintain a strong sales pipeline.
  
• Proposal Development & Negotiation
• Prepare and present compelling business proposals, service agreements, and contracts.
• Negotiate terms with clients to achieve mutually beneficial outcomes.
  
• Industry Expertise
• Leverage in-depth knowledge of the BPO and RPO industry to position the company as a trusted partner.
• Stay updated on market trends, technologies, and best practices in outsourcing and recruitment.
  
• Collaboration
• Work closely with internal teams to ensure seamless service delivery and client satisfaction.
• Provide feedback to the operations team to optimize service offerings based on client insights.
  
  
  

Who are we looking for:

• Experience:
• Proven track record in business development, sales, or account management within the BPO and RPO sectors (minimum 5 years).
• Demonstrated ability to manage clients independently, from initial contact to post-sale support.
  
• Industry Knowledge:
• Strong understanding of BPO and RPO services, including recruitment processes, outsourcing models, and operational structures.
  
• Skills:
• Exceptional communication, presentation, and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and meet targets in a fast-paced environment.
• Able to speak fluent English. Advantage to speak in Chinese but not mandatory.
  
• Education:
• Bachelors degree in Business Administration, Marketing, or a related field. An MBA is a plus.
  
• Work Setup:
• Flexibility to work remotely or from the office, with willingness to travel as required for client meetings and events.