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Operation Executive

RM 4,000 - RM 4,500 / Per Mon

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Job Overview:

The Operations Executive (Assistant) will support the senior management team in the pre-opening and ongoing operations of a hotel or hospitality property. This role requires experience in pre-opening activities, strong knowledge of front office operations, and a solid understanding of housekeeping management.

Key Responsibilities:

1. Pre-Opening Support:

  • Assist with Pre-Opening Planning: Collaborate with the pre-opening team to ensure that all operational systems, processes, and departments are ready for opening day.
  • Setup Operations: Support the setup of departmental operations, including front office procedures, housekeeping standards, and inventory systems.
  • Create Standard Operating Procedures (SOPs): Help develop and implement SOPs for both front office and housekeeping departments to ensure consistency in service and operational standards.

2. Front Office Operations:

  • Reservations Management: Assist with the management of reservations, ensuring availability, up-to-date room inventories, and rate management.
  • Billing & Payments: Support front office staff in processing guest bills, payments, and ensuring proper accounting procedures are followed.

3. Housekeeping Operations:

  • Inventory Management: Oversee the inventory of cleaning supplies, linens, and amenities. Ensure that stock levels are maintained and that supplies are ordered in a timely manner.

Skills & Qualifications

Experience:

  • Previous experience in a hospitality operations role, with specific knowledge of pre-opening procedures.
  • Strong understanding of front office and housekeeping functions, ideally with 1-3 years of experience in each area.
  • Experience working in a hotel or hospitality setting, preferably with a brand that has gone through a pre-opening process.
  • The role may require flexibility in hours, including some evenings, weekends, and holidays, especially during pre-opening and initial operational phases.
  • Ready to travel to different locations.

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Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Evening shift