Customer Service Assistant
RM 1,800 - RM 2,000 / Per Mon
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We have insurance counters in various Immigration Departments (now hiring for Shah Alam and Putrajaya) and we need to hire. Responsibilities are as below:
- Service walk in customers for insurance purchase
- Get familiar with the insurance system and issue insurance for the walk in customers
- Manage payments through online transfer or Duitnow QR
- Manage communication on Whatsapp customer service line
- Work together with other teammates to manage workload
- Perform other related duties as and when required
- We provide training and supervision every step of the way. IT is very easy to learn and adapt.
Expected Start Date: 02 Jan 2025
Work Location: PKNS Complex Shah Alam (Seskyen 14) or Putrajaya Presint 2
- Candidate must possess at least a Higher Secondary/STPM/Diploma. Fresh grad or SPM with 1 or 2 years customer service or experience in the related field is preferred.
- Fresh graduates are welcome to apply.
- Bahasa Malaysia and English (Read, Written and Spoken).
- Knowledge in insurance is good to have but not required.
- Key Competencies (including but not limited to): Good Interpersonal and Communication Skills, Strong Customer Service Focus, Problem Solving Skills and Basic PC knowledge.
- High level of integrity, take accountability of work, good attitude and service minded.
- Takes initiative to improve current state of things and adaptable to embrace new changes.
- EPF, SOSCO, EIS Provided
- Annual Leave, Medical Leave etc.
- Meal and Parking Allowances
- Medical & Insurance Coverage
- Convenient Location
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