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Technology Implementation Executive (Digital)

Salary undisclosed

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Primary Responsibilities: 1. Technology Implementation • Implement and manage digital tools and systems to enhance operational efficiency. • Develop and maintain process flowcharts for improved operational clarity. • Research and recommend new tools or technologies to streamline workflows and optimize performance. 2. Operational Process Improvement • Analyze current workflows and propose technology-driven solutions for enhancement. • Implement and optimize chatbot or flowbot solutions to improve customer engagement. • Identify and address areas for improvement in customer journeys, campaign ROI, and lead conversion rates. 3. Collaboration & Training • Collaborate with teams to understand their needs and deliver customized technology solutions. • Provide training on new tools and features to ensure smooth implementation and adoption. Secondary Responsibilities 1. Process Automation (Preferred but not mandatory) • Design and implement automation solutions using platforms such as UiPath, Power Automate, or similar tools. • Analyze repetitive workflows and develop automation scripts or bots to increase productivity and reduce manual effort. 2. Digital Marketing Support (Optional but beneficial) • Assist with managing CMS platforms for website updates and enhancements. • Contribute to Google Ads and Meta Ads campaigns by analyzing performance and providing actionable insights.