Customer Service Administrator
RM 2,500 - RM 3,700 / Per Mon
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- Respond to customer inquiries via phone, messenger, and chat in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions in our database.
- Assist customers with order processing, product information, and issue resolution.
- Collaborate with other departments to resolve customer complaints and provide solutions.
- Prepare reports on customer feedback and service metrics.
- Provide administrative support, including data entry, scheduling, and documentation management.
- Continuously seek ways to improve processes and enhance customer satisfaction.
Job Types: Full-time, Part-time
Pay: RM2,500.00 - RM3,700.00 per month
Schedule:
- Afternoon shift
- Evening shift
- Fixed shift
- Night shift
- Weekend jobs
Education:
- STM/STPM (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
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