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Customer Service Administrator

RM 2,500 - RM 3,700 / Per Mon


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  • Respond to customer inquiries via phone, messenger, and chat in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions in our database.
  • Assist customers with order processing, product information, and issue resolution.
  • Collaborate with other departments to resolve customer complaints and provide solutions.
  • Prepare reports on customer feedback and service metrics.
  • Provide administrative support, including data entry, scheduling, and documentation management.
  • Continuously seek ways to improve processes and enhance customer satisfaction.

Job Types: Full-time, Part-time

Pay: RM2,500.00 - RM3,700.00 per month

Schedule:

  • Afternoon shift
  • Evening shift
  • Fixed shift
  • Night shift
  • Weekend jobs

Education:

  • STM/STPM (Preferred)

Language:

  • English (Preferred)
  • Bahasa (Preferred)