Outlet Supervisor - KL East Mall

Job Description

• Welcoming and engaging with customers as they enter the store.
• Assessing customers’ needs and suggesting solutions to their problems.
• Working with cash registers and processing payments.
• Setting and attaining sales goals.
• Giving customers advice about sales and promotions.
• Using upselling techniques to increase store sales.
• Recommending the best products to customers.
• Cleaning and restocking the store throughout the day, before opening and after closing.
• Monitoring stock levels and ensuring adequate inventory is maintained.
• Following up on boutique maintenance to ensure the store is clean, organized, and well-presented.
• Creating an open communication culture.
• Setting clear team goals and delegating tasks with deadlines.
• Monitoring team performance and overseeing day-to-day operations.
• Listening to team members’ feedback and resolving any issues or conflicts.
• Recognizing high performance and rewarding accomplishments.

JOB REQUIREMENT

• Minimum qualification: SPM
• Fluent in English and Bahasa Malaysia
• Able to work on shift basis, including Saturdays, Sundays and Public Holidays
• Pleasant, well-groomed, and enjoy interacting with people
• Customer Oriented, team player, and possess initiative

BENEFITS

• Medical Benefit
• Health Insurance
• Travelling Allowance
• Opportunities Career Growth

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

• Day shift
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Retail: 2 years (Required)

Language:

• English (Preferred)
• Bahasa (Preferred)