Admin Assistant

DUTIES & RESPONSIBILITIES:

• Responsible for answering a telephone and dealing with the calls appropriately.
• Regularly follow up with clients, vendors, and other stakeholders to ensure timely completion of tasks and address queries.
• Ensuring high levels of customer satisfaction through excellent sales service.
• Ensuring the application received is complete. Liaising with corresponding party to get the related document if needed.
• Manage the storing of all documentation relating to application.
• Organize and maintain both physical and digital files for easy retrieval and record-keeping.
• Ensure all documentation is up-to-date, accurate, and stored securely.
• Liaising with purchaser / sales representative to get cost price.
• Facilitate the agencies complete application for GL approval. Provide 3 quotation and complete application.
• Maintained good repo for current client.
• Coordinate medicines supply with TP Pharmacy and Teraju Pharma.
• Monitoring application status (Waiting for approval, Approval, payment)
• Liaising with customers, as well as internal personnel including the sales team.
• Chasing approval for application by telephone and email. Ensure follow up delinquent outstanding approval with payor.
• Managing the “Manual Master” Listing.
• To submits quotation through e-Perolehan.
• Facilitate complete application for payment process. Provide complete application together with DO and invoices.

QUALIFICATIONS/REQUIREMENT

• Possess minimum SPM certificate.
• At least 1 year of experience in related field.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Sense of urgency and ability to attend inquiries on timely manner.
• Excellent communication and problem-solving skills.
• Proficient in English and Bahasa Malaysia.
• Based in Setia Alam Office.

Job Type: Full-time

Pay: RM1,700.00 - RM1,900.00 per month

Benefits:

• Health insurance
• Maternity leave
• Parental leave

Schedule:

• Monday to Friday

Application Question(s):

• What is your expected salary?
• How long is your notice period?