Sales Admin

Job Summary:

The Sales Support Assistant will play a crucial role in supporting the sales team by managing administrative tasks, assisting with customer inquiries, and ensuring a smooth sales process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

Administrative Support:

• Prepare and process sales orders, invoices.
• Maintain and update customer records in the system.
• Assist with the preparation of sales presentations and proposals.

Customer Support:

• Respond to customer inquiries and provide information about products and services.
• Handle web design.
• Handle and resolve customer complaints in a professional manner.
• Coordinate with other departments to ensure timely delivery of products and services.
• Support & participate in sales on NPI and /or new project.

Sales Coordination:

• Support the sales team with scheduling meetings and managing calendars
• Track and report on sales metrics and KPIs.
• Assist with the organization of sales events, trade shows, and conferences.

Data Management:

• Maintain accurate sales and customer records.
• Generate sales reports and analytics to support decision-making.
• Ensure data integrity and confidentiality.

Qualifications:

• Min with SPM/ Diploma in business administration, Marketing, or a related field.
• Proven 2 years’ experience in a sales support or administrative role.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Familiarity with web design, sales reports and sales records.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer-focused mindset with a high level of professionalism.
• Ability to work independently and as part of a team.

Working hour: 9:00 A.M ~ 6:00 P.M

Location: MULTI-KINETIC TECHNOLOGY SDN BHD (Batu Maung, Penang)

Job Type: Full-time

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Flexible schedule
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Early shift
• Monday to Friday

Supplemental Pay:

• Commission pay
• Overtime pay

Application Question(s):

• How long is your notice period?

Education:

• STM/STPM (Preferred)

Experience:

• Web Design: 1 year (Preferred)
• Sales: 2 years (Required)

Language:

• English (Preferred)
• Malaysia (Preferred)