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- FOR LOCAL MALAYSIAN ONLY.
- AGE RANGE FROM 25 YEARS OLD AND ABOVE.
Job Title: Car Park Supervisor
Job Summary:
The Car Park Supervisor is responsible for overseeing the daily operations of the car park, ensuring a safe and efficient environment for customers. This role includes managing staff, enforcing parking regulations, and providing excellent customer service.
Key Responsibilities:
- Staff Management: Supervise and coordinate the activities of car park attendants and ensure they are trained in customer service and safety protocols.
- Customer Service: Assist customers with inquiries, complaints, and general information regarding parking services.
- Operational Oversight: Monitor car park operations to ensure compliance with policies and procedures; address any operational issues promptly.
- Enforcement: Ensure that all parking regulations are enforced, including monitoring for unauthorised vehicles and issuing citations as necessary.
- Safety Compliance: Conduct regular inspections of the car park to ensure safety standards are met and that the area is clean and well-maintained.
- Reporting: Maintain accurate records of occupancy and revenue, and prepare reports for management on car park performance.
- Conflict Resolution: Handle conflicts or disputes in a professional manner, ensuring a positive experience for all customers.
- Maintenance Coordination: Liaise with maintenance staff to address any issues related to the facilities and equipment.
Skills and Qualifications:
- Experience: Previous experience in a supervisory role, preferably in a parking facility or customer service environment.
- Communication Skills:Strong verbal and written communication skills for effective interaction with staff and customers.
- Leadership Skills: Ability to lead a team, motivate employees, and manage conflict.
- Problem-Solving Skills: Quick thinking and problem-solving abilities to address issues as they arise.
- Attention to Detail: Ensure all regulations and standards are adhered to for the safety and efficiency of the car park.
This description can be tailored to fit specific needs or requirements based on the organisation or location.
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
Schedule:
- Fixed shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Yearly bonus
Application Question(s):
- HOW MANY YEARS OF EXPERIENCE IN PARKING DO YOU HAVE?
Application Deadline: 12/22/2024
Expected Start Date: 12/26/2024