RFID Installer- Autocity Outlet
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Job purpose: Provide quality customer service, maintain good relationship with customers, familiar with the process of registering and installing RFiD and other relevant services
Job Duties:
· Familiarize with the function of RFiD, Touch ‘n Go e-wallet and other components related to them
· Register RFiD accounts for customers
· Install RFiD on the cars
· Use CRM systems to complete the installation and fitment process
· Engage with customers with excellent communication skills
· Provide accurate and complete information to customers regarding RFiD and Touch ‘n Go e-wallet (Additional information required according to region allocation)
· Clarify customer complaint and resolve the problem by selecting and explaining best solution available
· Be responsible with stocks on-hand
· Calculate stocks and write daily report using provided system
Skills and Qualifications:
· Entry-level
· No prior experience required
· Excellent communication skills
· Able to provide customer support
· Active listening and able to handle complaint
· Familiar with the usage of phone CamScaner application
· Basic computer Microsoft skills required
· Able to adapt/respond to different types of customers’ characters
· Able to multi-task and manage time effectively
· Have a mindset to always learn and improve both hard skills an soft skills
Job Types: Full-time, Fresh graduate
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Cell phone reimbursement
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Signing bonus
- Yearly bonus
Education:
- STM/STPM (Preferred)
Expected Start Date: 12/23/2024