Delivery Assistant Manager

We are seeking a motivated and detail-oriented Delivery Assistant Manager to join our software engineering team. The ideal candidate will play a crucial role in supporting the Delivery Manager to ensure the smooth execution of software delivery projects, maintaining high standards of service and efficiency.

What you’ll do:-

-Support Delivery Operations: Assist in managing daily delivery operations, ensuring timely and accurate delivery of software products and updates. -Team Coordination: Work closely with the software engineering team to coordinate tasks, manage schedules, and ensure project milestones are met. -Client Communication: Act as a liaison between clients and the delivery team, addressing client inquiries and resolving delivery-related issues promptly. -Project Management: Assist in planning, executing, and monitoring software delivery projects, ensuring they are completed on time and within budget. -Quality Assurance: Collaborate with the QA team to ensure all deliverables meet quality standards and client requirements. -Documentation: Maintain accurate project documentation, including project plans, status reports, and client communications. -Performance Monitoring: Track and analyze delivery metrics, providing insights and recommendations for continuous improvement. -Problem Solving: Identify and resolve any delivery-related issues, such as delays or technical challenges, in a timely and effective manner. -Process Improvement: Assist in developing and implementing processes to enhance delivery efficiency and quality. -Stakeholder Coordination: Collaborate with other departments, such as sales, customer support, and product management, to ensure alignment and successful project outcomes. -Training and Development: Support the training and development of delivery team members, ensuring they have the necessary skills and knowledge to succeed. -Product Support
-Incident Management: Monitor, track, and manage incidents related to product delivery, ensuring quick resolution and minimal impact on customers. -Problem Management:* Analyze recurring issues and implement long-term solutions to prevent future incidents.
-Automation and Functional Testing:
-Collaborate with the QA team to design and implement automated testing processes to ensure the quality and functionality of software products. -Conduct functional testing to validate software features and identify any defects or issues.
-Product Validation and Acceptance Testing
-Coordinate acceptance testing with clients and internal stakeholders to ensure the delivered products meet the agreed-upon specifications and requirements. -Document and report on acceptance testing results, facilitating final approval and product release.