Retail Senior Supervisor
RM 2,800 - RM 3,500 / month
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- -Take a lead role in customer service & product display. -Play an integral part in contributing to outlet sales achievement, sales growth, and quality customer service. -Assisting in all aspects of the outlet, especially display, merchandising, and cleanliness. -Build and maintain good rapport with customers. -Handle cash transactions between customers and retail stores. -Assists in the opening and closing of a retail location. -Help stock shelves in the proximity. -Completes, processes and maintains applicable paperwork and records. Must be good in handling documentation process. -Responsible for monitoring store activities, keeping track of sales performance, and managing the daily operations of the stores including the team members. -Responsible for dealing with customer inquiries and complaints and provide assistance to subordinates if needed. -Monitor subordinates’ performances to ensure they are aligned with the company’s standard. -Responsible to manage and create the schedule for the staffs to ensure sufficient manpower arrangement. -Be critical in finding a solution to solve any problems or in any ad-hoc situations. -Liaise with other departments for work-related matters to ensure a smooth process and communication. -Responsible to report to the management regarding any issues related to the store, staffs and etc. -Conduct training to new or existing members to comply with the company’s procedure accordingly. -Responsible to provide continuous effective training to retain retail talents with a vast experience.
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