Hotel Front Desk Assistant

Duties and responsibilities:

• To assist front office manager in the day-to-day operations at our hotel's front office department, such as welcome/check-in and check-out guests, manage and process reservations, handle payments and prepare related documents and invoices, maintain/update/file guest records as well as related documents
• To be responsible in managing changes, planning, coordinating and controlling with regard to room inventory
• To ensure that an excellent customer service is provided to our guests by responding to their requests/queries promptly, efficiently and courteously
• To ensure that all standard operations procedures are met in daily operations
• Any other duties as and when assigned by the Management from time to time to ensure smooth operations of the hotel

We are currently looking for a candidate who fulfils the following requirements:

• Must be Malaysians. Preferably below 35 years old
• Must have good command of spoken English
• Pleasant, service-oriented and highly motivated
• Love to meet people from all over the world
• Able to work on night shift when requested
• Able to work on weekends/public holidays
• Able to work 6 days/week
• Salary based on related work experience

• Minimum qualification: SPM
• Fresh graduates are encouraged to apply
• No experience required. On-the-job training will be provided

** Only shortlisted candidates will be contacted.