Hotel Frontdesk / Receptionist

VACANCY FOR :

• M DESIGN HOTEL PANDAN INDAH - https://wa.me/6Show contact number

• M DESIGN SHAMELIN PERKASA - https://wa.me/6Show contact number

• M DESIGN BANGI 7 - https://wa.me/6Show contact number

CRITERIA :

• Malaysian only.
• Honest, hard working, able to work as a team, willing to learn.
• Working Shift ( Day shift & Night shift).
• Able to work on weekends/public holidays.
• Able to work 6 days/week ( off day on weekday).

JOB DESCRIPTION
1. Greeting Guests
2. Check-In and Check-Out: Handle the registration process, provide room keys, and assist with departure procedures.
3. Reservation Management: Process bookings, cancellations, and modifications.
Customer Service: Address guest inquiries, resolve complaints, and provide information about the hotel, amenities, and local attractions.
4. Communication: Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
5. Billing and Payments: Manage invoices, process payments, and handle refunds or additional charges.
6. Phone Operations: Answer calls, handle room service requests, and direct calls to the appropriate departments.
7. Record Keeping: Maintain accurate records of bookings, guest details, and daily activities.

Send your resume to email or WhatsApp :
Email : ****@***.***
For walk-in interview please WhatsApp :
Pandan Indah : Show contact number
Shamelin Perkasa : Show contact number
Bangi 7 : Show contact number