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Telemarketing *Immediate Hiring* (Wangsa Maju)

RM 1,500 - RM 5,000 / month

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1. Full Time Permanent Positions of Telemarketing.
电话营销全职。
2. Work with team members on the call floor to meet sales and performance goals.
与电话营销中心团队合作以实现销售和绩效目标。
3. Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
维护拨出和拨入电话的详细记录以及后续信息和结果。
4. Meet or exceed projected weekly and monthly sales goals.
达到或超过预计的每周和每月销售目标。
5. Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
拦截并回应客户对产品的投诉或疑虑,并在遵守公司政策的同时寻求解决问题。
6. Accurately document the customer's personal information including phone number, address and other order information.
准确记录客户的个人信息,包括电话号码、地址和其他订单信息。
7. Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.
说服客户参与对话,解释该项目将如何为他们的生活增加价值并满足他们的需求。
8. Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes.
提出相关的引导性问题以了解客户的需求并推荐最适合其目的的产品或服务。
9. Follow prepared sales script to provide accurate information about a products price, features and benefits.
按照准备好的销售脚本提供有关产品价格、功能和优势的准确信息。

Job Details

JOB INFO & REQUIREMENT

Contract Type
Full-time

Job Type
Executive

Experience Level
1-3 years

Job Categories
Customer Svc/Call Centre

Minimum Education Required
- SPM / Diploma or equivalent. - Fresh Graduate and School Leaver are encourage to apply, training will be provided. 鼓励毕业生和离校生申请,无需要经验,将提供培训。

Language Required
English, Bahasa Malaysia, Mandarin/Cantonese

Nationality Preferred
Malaysians Only

Gender Preferred
All Genders

Own Transport
None

SALARY & OTHER BENEFITS

Salary
RM 1,500 to RM 5,000 per month

Other Benefit (Optional)
Basic (with EPF, Socso & EIS), Sales Incentives and Rewards (RM1,500-RM5,000) 5 and half days work, off on Sunday & ALL Public Holidays, office hours 9am-6pm & 9am-1pm Walking distance to LRT Station and Wangsa Walk Mall.