DRAM Emerging Quality And Reliability Assurance Engineer
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Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR69778 DRAM Emerging Quality And Reliability Assurance EngineerResponsibilities and Tasks
Manage FA of Customer Concerns
- Understand the customer complaint as it relates to the DRAM component or module
- When not already provided, initiate contact with customer or customer representative to identify specific failing conditions
- Oversee and direct initial bench level, system level, and ATE level analysis and interpret results
- Coordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret results
Manage Communication of Results with Manufacturing and Engineering Teams
- Review feedback/Corrective Action (CA) from various manufacturing areas
- Ask follow-up questions as necessary to provide an adequate customer response
- Translate results to a customer friendly format
- Analyze data from various sources for trends and variations
- Communicate the needed process improvements
Provide FA Reports to External Customers
- Summarize the RMA background and FA results
- Identify the root cause and potential improvements for use in reports
- Identify and provide containment information associated risk assessment
- Generate both interim and final FA reports for customer consumption
- Provide customer support for ongoing questions/concerns related to the FA report
Learn Knowledge of Device Capabilities and Characteristics
- Understand the latest process technology
- Recognize differences from previous technology nodes with the associated risks
- Understand the datasheet specifications for each device
- Stay up-to-date on common customer DRAM applications
- Partner with field support teams to understand ongoing customer status
Requirements:
- Bachelor's or Master's Degree in Electrical/Electronic/Physics/Computer Engineering or meaningful experience
- Able to use Excel/ JMP for data analysis will be an advantaged
- Able work independently and less job supervision
- Highly motivated and driven to achieve targets in tight schedule with limited resources
- Strong communication skills and coordinating abilities to work across various functional team
- Good and positive interpersonal skills and growth mindset
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
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